Griggs Ace Hardware in Kennewick is a well-liked local hardware store that provides excellent customer service. Customers consistently praise the friendly and helpful staff, who go above and beyond to assist with purchases, whether it's ordering a key fob or carrying heavy items to customers' cars. The store has a wide selection of products, from gardening supplies to home maintenance essentials, and is conveniently located for the community. While they may not always have the specific item a customer needs, the staff makes sure they leave satisfied, even if it's just with a tasty nut roll. Overall, Griggs Ace Hardware is a beloved neighborhood hardware store that prioritizes customer satisfaction.
I ordered a key fob. Dan helped get the correct one ordered and was so friendly and kind in setting it up to work. My trip was enjoyable and I would definitely keep shopping here. I also noticed another employee being very helpful and mindful of giving good service.
February 2025
We have shopped at Ace for all of our home maintenance/repair needs for YEARS. From gardening, to hardwood restoration, Ace has had everything we need. Close to home, locally owned. It’s the best!
January 2025
Stopped to get some bird seed that was buy one get one free. Decided to get a 40 lb bag instead. The young man put the bag in my cart and when I was done paying put it in my car for me. Was very personable and professional. Always get great service at Ace Hardware.
