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“Lost my wallet in the parking lot. By some miracle someone actually brought it back to the store and I was able to pick it up. Thank you for who ever did that. Love this store.”
“Clean place, everything is marked so you can find what you need. And the staff is always willing to help. Always says welcome when entering and have a great day when leaving.”
“Love these guys. They know me by sight and are always willing to help me find what I'm looking for.
Kerry always asks how I'm doing and seems genuinely interested in what I'm up to. Keep it up.”
“We had some interior doors that needed to be replaced. We were very impressed in the customer care that we received from Brittnay, as she took care of all the details including picking out doors that were nearly identical in color and grain to leading us out into the yard where their millwright shop is. The gentleman who milled the doors was very helpful with taking the old doors and loading the new, and most importantly, they fit perfectly into our door frames. The price we paid was very reasonable as well. Highly recommended!”
“I usually know what I'm after when I go to Lowe's. This trip was for pruning shears and twine. As always happens I went in looking for these items and got more than I went for. As I walk around I think that could work for this other project and I grab it to. I had to ask about the twine got a quick answer and I was ready to go.”
“Wish our Home Depot had the customer service we experienced here today. The Hermiston store was out of the brackets for our shelves we are putting up. Since we were headed to Tri Cities anyway decided to stop and see if they did. We had no less than 4 people ask if we needed any help. They actually walked me to where they were. In Hermiston they see you coming and they run the other way. Not that there aren't some nice people there.”
“all around great company, some of the employees will bend over backwards to get the job done. others, like this guy names HECTOR is a complete waste of money. messing around on company time, editing his logs at work, and taking an excessive amount of time to do the work hes doing. everyone else gets gold stars, but that Hector guy shouldve been fired MONTHS AGO”
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“Had my guys come in for some nails they needed they didn't offer them or have them in stock. Spoke to Ben (great name by the way) and was able to order them in and now we have a go to place to get these specific nails we need! Thanks Ben and Tri city lumber”