Best Western Plus Kennewick Inn offers a mixed experience for its guests. The hotel features spacious rooms with high ceilings, although some guests find the decor and amenities outdated, particularly the beds and televisions. Room cleanliness can be inconsistent, with reviews noting that housekeeping may not thoroughly clean rooms during longer stays. The hotel has a large, clean indoor pool, but the area is noted to have a strong bleach smell. The location is convenient, with nearby businesses like Walmart and Starbucks within walking distance, though some guests have expressed concerns about the presence of homeless individuals near the property. The hotel is dog-friendly, with adequate areas for walking pets. Guests appreciate the friendly staff, particularly noting one employee's helpfulness. While breakfast offerings are described as average and the pool area is enjoyable, some amenities like the hot tub and dry sauna are not operational. Overall, guests have had comfortable stays, but there are points of improvement needed in service and room maintenance.
Friendly staff. Clean rooms. Close to lots of stuff.
August 2026
Room was very clean everything worked well. AC could have a little more fan output but worked well. Breakfast- scrambled eggs, country style hash browns, sausage links/ kinda odd flavor maybe turkey sausage or microwave. Front desk help awesome.
July 2026
Continental breakfast had fresh scrambled eggs, great sausage, and a coffee machine that gave you several coffee choices which made my wife happy. Not counting waffles, muffins and whole choice of stuff I didn't have.