Costco Pharmacy in Kennewick offers a positive experience with friendly and knowledgeable staff. Customers appreciate the great customer care, especially during immunizations and assistance with difficult situations. The store is consistently clean, well-stocked, and features a variety of changing products, including produce. Service is generally helpful, and the pharmacy provides both regular and self-checkout options. Some customers feel the self-checkout can be a bit intrusive, with staff hovering and scanning items prematurely, which can make shoppers feel rushed. The pharmacy offers the best prices on medications, making it a popular choice for out-of-pocket expenses. The staff's kindness and willingness to help have led many to recommend the pharmacy to friends and family. While the store's selection and prices are highly valued, some find shopping there to be hectic and suggest the need for another Costco in the Tri-Cities area. Overall, Costco Pharmacy provides reliable service and a convenient shopping experience.
It would be great if the Pharmacy was open on Sunday (Even four hours would be nice). Other than that, I'd give it five stars!
May 2025
⭐️⭐️⭐️⭐️⭐️Had an amazing experience this afternoon at Costco on Gage Blvd., Kennewick. Etna from Pharmacy Mgmt. and Sherry from the Costco management team helped me navigate a difficult situation Their kind attention and focus was and is outstanding. Barbara B.
September 2024
We received great customer care, immunizations, and response in person and over the phone from the Kennewick Pharmacy staff.
