Great Floors is highly praised for its exceptional customer service and knowledgeable staff. Customers consistently highlight the expertise of salespeople like John and Dale, who provide detailed information and support throughout the selection process. Many reviews note their patience and dedication, making clients feel valued and understood, regardless of how long it takes to decide on products. The company specializes in flooring solutions, with positive feedback about the quality of installations, particularly luxury vinyl plank (LVP) flooring. Clients appreciate the smooth and enjoyable experience, even during stressful projects like new builds. Great Floors is recognized for its reasonable pricing and the commitment of staff to meet customer needs, including working within budgets and addressing any issues that arise. Overall, Great Floors is recommended as the go-to place for flooring in the Tri-Cities, offering a combination of quality products, excellent communication, and a friendly atmosphere that makes for a five-star shopping experience.
We had Great Floors do our living room with LVP. It came out beautiful. John was the best salesman ever I wouldn’t go to anyone else we had gone to four places we felt Great Floors were the best as far as installation sales with John was absolutely a great experience. price was good and the work was perfection!
September 2024
We have been using Greatfloors for our clients for quite some time now. They are fabulous and have made our life as a small business so much easier. They make us look great to our clientele which Is always important. We truly appreciate doing business with them and will continue.
September 2024
We have had such a wonderful experience with Great Floors. They are friendly, knowledgeable, responsive and have made ours and our family/friends experience pleasant. We will continue using them and referring them.
