Cost Less Carpet of Richland is a trusted destination for all flooring, wall, and countertop needs, offering a wide variety of materials including carpet, laminate, luxury vinyl, tile, natural stone, and quartz slabs. The store prides itself on stocking in-demand items, allowing for direct purchases from manufacturers, which leads to unbeatable pricing for customers. Customers consistently praise the exceptional service provided by the staff, particularly highlighting the helpfulness of a team member who has been described as knowledgeable and attentive. Repeat customers appreciate the quality of materials and the installation services from skilled contractors, specifically mentioning an installer known for his honesty and efficiency. Many reviewers emphasize the positive experiences they have had while working with the staff, making it clear that they feel supported throughout their projects. Personal stories illustrate the lengths the team goes to in ensuring customer satisfaction, reinforcing the store's commitment to service. Cost Less Carpet is recognized as a go-to place for anyone looking to remodel or enhance their home, and many customers plan to return for future projects, underscoring the store's strong reputation in the community.
Olympia had wonderful customer service. Not only was she knowledgeable she was super friendly and helpful. We would definitely recommend her!
November 2025
Abarca was great, she helped me with everything I needed!!!! Great customer service
November 2025
After shopping at four different stores we selected the best, Cost Less Carpet. Best selection, customer service and an exceptional installer, Anata Construction. Our next project will start by calling Chris at Cost Less Carpet. I strongly recommend both Cost Less Carpet and Anata Construction.
