HAPO Community Credit Union: A Trusted Financial Institution with Exceptional Customer Service HAPO Community Credit Union, founded in 1953 by a group of Hanford nuclear site workers, has grown to serve over 170,000 members across Washington and Oregon. The credit union's humble beginnings in Kadlec Hospital have given way to a thriving financial institution that continues to provide personalized and efficient services to its members. Customers consistently praise the exceptional customer service they receive at HAPO. Employees like Zoey Casperson, Brynn Nelson, and Bianey Mendoza have been recognized for their willingness to go above and beyond, making the banking experience quick, enjoyable, and hassle-free. Clients appreciate the employees' professionalism, knowledgeability, and excellent communication skills. Whether it's setting up new accounts, resolving issues, or providing guidance, HAPO's staff demonstrates a commitment to ensuring their members' financial well-being. The credit union's dedication to its community and focus on delivering exceptional service have earned it a reputation as a trusted and reliable financial partner.
Zoey Casperson was amazing ; made my life so easy getting my daughter set up with her accounts . I was in and out in 20 min !Best Customer service . Anything I needed she was willing to provide , no issues.
November 2023
I would like to thank Brynn Nelson for her assistance in going above and beyond in assisting a customer. She took extra time in communicating with my mortgage institution to clarify wiring instructions. She has us excellent customer communication skills and is knowledgeable in her field of expertise.Thank you.
July 2023
Bianey mendoza made my experience one of the funniest and helpful ever! Absolutely blew me away with her professionalism and attitude. If anyone there deserves a raise it's that one! Thank you for making the day better and helping me with my issue
