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“I've been coming here for a while now and every time I do everybody's super friendly. Today I showed up 15 minutes early fully expecting I was going to have to wait in the parking lot. No big deal it is what it is. However a couple of the employees were out front picking up trash from whatever went down at BWW last night the doors were open so I walked in not realizing that they still were not technically open. However everybody was extremely nice and helped me out before they were even open.”
9AM - 5PM
3115 W Kennewick Ave, Kennewick
Credit Unions
“I had an amazing experience setting up my checking account. The team was very informative and helped guide me to the right account for me. The follow up since opening my account has been phenomenal as well with regular correspondence regarding the growth of my account. Thank you, Numerica!”
9AM - 5:30PM
4851 W Hildebrand Blvd, Kennewick
Credit Unions
“I just wanted to share my experience May 22, 2026. I came to exchange some bills in order to get fresh new crisp bills for a trip that I’m going on and this was the first teller between three banks that actually went out of her way to help me even going to the other tellers and asking for their bills and I did not even ask her to do that. Super great customer service with a smile.Her name was Sophie and she is at the hildebrandt branch in Kennewick.”
“Kenzy was very kind for taking her time to help, she was very pleasant to work with. It was my first time going to this location and I would 10/10 go back because of her.”
“Jon baldridge is the best teller between all of your Tri city locations he’s quick precise and very knowledgeable without Jon I’d be banking with my personal and business accounts elsewhere.”
“Jessica was very professional, helping me with my business account, personal, and also making sure I understood all of the terms and conditions of my new bank. Absolutely recommend this customer service.”
“The staff at Southridge STCU has always been very friendly and helpful every time I have made a transaction. I have dealt with many banks and credit unions in the past and STCU is one of the best!”
“Marilou at the customer service desk- went absolutely above and beyond to accommodate- I can’t express how much I appreciate her helpful attitude and kindness! She’s such a great asset at the bank- and I’m truly glad she was working when I needed her, today! THANK YOU SO MUCh!!! Love, Barbie Garcia”
“I just purchased my PERFECT home with the incredible help of Home Loan Officer Jose Filemon from Gesa. It would have never happened without his expertise and assistance. He got it done, he/we made it happen!!”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I had a great experience working with nestor throughout the loan process. They were extremely knowledgeable, responsive, and took the time to explain every step clearly, which made the entire process feel smooth and stress-free. I truly appreciated their professionalism, patience, and dedication to making sure everything stayed on track. I felt supported and confident from start to finish. I highly recommend them to anyone looking for a seamless and positive loan experience.”