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“Lost my wallet in the parking lot. By some miracle someone actually brought it back to the store and I was able to pick it up. Thank you for who ever did that. Love this store.”
8:30AM - 1PM
6 W Kennewick Ave, Kennewick
Hardware Stores
“The friendliest, most helpful owner and employees I've ever met. I work right around the corner and rely on them for odds and ends all the time. I cannot overstate how great it is to have them so close, so I don't have to deal with big box stores. ?”
“I ordered a key fob. Dan helped get the correct one ordered and was so friendly and kind in setting it up to work. My trip was enjoyable and I would definitely keep shopping here. I also noticed another employee being very helpful and mindful of giving good service.”
“Clean place, everything is marked so you can find what you need. And the staff is always willing to help. Always says welcome when entering and have a great day when leaving.”
“Customer service is above and beyond any other lumber yard I’ve used. Brandon helped with this project and was incredibly helpful and accessible throughout the entire project.”
“I usually know what I'm after when I go to Lowe's. This trip was for pruning shears and twine. As always happens I went in looking for these items and got more than I went for. As I walk around I think that could work for this other project and I grab it to. I had to ask about the twine got a quick answer and I was ready to go.”
“all around great company, some of the employees will bend over backwards to get the job done. others, like this guy names HECTOR is a complete waste of money. messing around on company time, editing his logs at work, and taking an excessive amount of time to do the work hes doing. everyone else gets gold stars, but that Hector guy shouldve been fired MONTHS AGO”
“Wish our Home Depot had the customer service we experienced here today. The Hermiston store was out of the brackets for our shelves we are putting up. Since we were headed to Tri Cities anyway decided to stop and see if they did. We had no less than 4 people ask if we needed any help. They actually walked me to where they were. In Hermiston they see you coming and they run the other way. Not that there aren't some nice people there.”
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“Great experience with these guys. I was referred to them bye a friend and they did not disappoint. Good service with emails back and forth, timely delivery as requested, and great pricing ! Evan was great to work with.”