PetSmart is the world's largest pet supply and services retailer, offering a wide range of products for various pets, including dogs, cats, birds, and small animals. Customers appreciate the selection of food and accessories available for different pet types. Many have found the staff to be helpful, with specific employees mentioned for their outstanding service, such as Chase, who assists with product selection and loading items, and Nancy, known for her honest advice. The store is praised for its cleanliness and organization, making it a favorite for locals. However, some customers feel the space is small and that the focus is more on aquariums than on supplies for other pets. Despite this, the customer service remains a highlight, with staff being very supportive and knowledgeable. PetSmart also offers services such as grooming and dog training, with trainers like Landon receiving high recommendations for their gentle approach. Overall, PetSmart is a reliable destination for pet owners looking to meet their pets' needs.