Sleep Number stores in Kennewick, WA, and other locations are highly praised for their personalized and knowledgeable service. Customers appreciate the staff's ability to listen carefully to their needs and provide detailed information about the adjustable beds and features, including SleepIQ™ technology that tracks and optimizes sleep. Many reviews highlight the patience and friendliness of sales professionals, who make the shopping experience comfortable, even with children present. Customers feel confident in their decisions after trying out different beds and receiving expert guidance tailored to their health needs and budgets. The store offers a wide range of products, including adjustable mattresses, cozy bedding, support pillows, and comforters, to enhance the sleep experience. Staff members are described as thorough, compassionate, and personable, often going above and beyond to ensure customer satisfaction. Overall, Sleep Number stores are seen as a welcoming environment where knowledgeable staff help customers find the perfect bed for restful sleep, with many reviewers expressing excitement to receive their purchases and recommending the store to friends and family.
Kristine at Customer service was absolutely lovely. She listened to my concerns and I appreciated that I was heard about my experience. I highly recommend Kristine at Customer service. She is truly a great asset to sleep number. Thank you so much Kristine so so much. Thank you very much for helping my wife gina
October 2025
Thank you Kristine at Customer Service who helped me out. Very thorough and compassionate. I highly recommend to go with Kristine at Customer service. She is so great. Very knowledgeable about the sleep number beds.
September 2024
We really enjoyed the salesperson Jose Adrian Iracheta. He was very knowledgeable, funny and personable. HIGHLY recommend him!!
