Tire Dealers in Kennewick, WA

“I decided to visit 360 automotive, as I had a nagging issue on my vehicle that I suspected was a starter issue. It was not something that happened 100% of the time. The issue happened maybe 1 in 20 starts. This made it incredibly difficult to diagnose as most mechanics require consistent failure before they agree on a cause. This was the case with the dealer. They advised nothing they could do and even tried to blame the driver to excuse it away. They refused to even look at it because it wasn't a consistent problem. I have intermediate knowledge of cars so I was pretty sure the cause. They said it didn't matter, they wouldn't replace the starter or even look at it unless they could see the failure. I then called another reputable small auto shop but over the phone they said unless it has failed, they would not be able to replace the starter. They also had a long wait. I gave 360 a shot. Called them and they said come on in the next day! Very accommodating!

They did exactly what I had hoped and what someone working on their own car would do. They took the time to try to reproduce the failure. They also didn't treat me like I didn't know what I was talking about. They took what I said into account, and used it to help diagnose. Sure enough, got it to happen maybe 1 out of the 20 or 30 starts. Once they identified, they could determine the likely cause and remedy. They provided a quote and completed the work quickly. Replacing the starter on this particular model is no small feat. For me, it would have taken me days to complete. These guys did it in just a few hours. I was impressed even with them being professionals that's still a big deal to me.

They did great work and the issue has NEVER returned. They were the only ones willing to actually take the time to try to find the problem. They showed me what I value in a mechanic/shop:
1. A restless nature to find the issue not matter what it takes (time etc.)

2. Listening and believing the owner and taking that information to help with the diagnosis/troubleshooting steps.

3. Performing the work with care and skill.

I will be a customer from now on based on this interaction. Thanks you guys. Your mechanics are AWESOME! Front desk staff was also great at keeping me informed through the process!”

“Excellent facility for all repairs on your auto or truck! Easy access and very knowledgeable mechanics. I will be utilizing Steve’s for all our vehicle maintenance needs!”

“Went in as a new customer to my have sensors checked on tires. They found the defective one and fixed it immediately while I waited. Great group of guys working there. Would definitely go back!”

“Kim & Connor & the rest of the hard-working Perfection Tire team...what can I say but that you are the best! I had to get new tires and they are fixing whatever issue I'm having with my heater. They communicate findings, solutions & options. I always feel better leaving their shop in knowing I got the best deal for the best products, installed by the most knowledgeable and BEST team! Thank you all!”

“I have been dealing with Perfection Tire for 20+ years and have always had a good experience. I am comfortable sending my wife to take a vehicle in for repairs at their shop because I know they will treat her fairly. Their pricing has always been good, they stick very close to their pre-work quotes, and they get the work done in a reasonable timeframe.”

“Came in for an oil change and shake over 60mph. Was extremely pleased with the service! Was welcomed with a smile from both service advisors. Christian and Adam were respectful and informative and made sure my expectations were met. Fast service and straight to the point communication allowed me to have my car on the road more quickly than expected. Alex also came out to communicate a few other things involved with fix, which it can be nice to hear from the other people your trusting to do work on your car. Will be coming back for future repairs and normal maintenance.”

“Ceron Tires came through in a pinch when I needed tires installed. I purchased tires off FB Marketplace and needed them installed before the truck was sold the next day, a Monday. The store was open on Sunday and he was able to work me in and had 4 tires replaced and disposed of the old tires for a much better price than the chain stores. I will look at Ceron Tires for my next set of tires.”

“This place is amazing ! I don’t know his name but He worked on my car today he came out of his way to fix my 2 flat tires.Great affordable prices!thank you again for your service.”

“We stopped in for a torque check as we had tires installed at another Costco a week ago. The gentleman noticed that while the lug nuts torqued to spec, one tire was low. Being accustomed to driving older cars with tpms sensors that I havent bothered to calibrate, i had ignored our tire pressure warning light (it’s always on in the tundra and the Prius!)
They got our car on the rack and found a gasket on the valve stem that was reversed.
We were so thankful for—1) fitting us in and 2) bringing up the low tire and then 3) fixing the problem! It saved us finding our spare or calling a tow truck.”

“Had a small but problematic issue with my trailer
These friendly guys took a Quick Look, made it safe and told me how to fix it when I got home
No charge
I’d come back here anytime”

“I was traveling back to Idaho when I noticed vibration in the front of my vehicle. I stopped at USA brake and auto repair and met Mirko there. I initially thought I had a flat tire but Mirko pointed out that I had lost all but one lug nut on my rear driver side tire. Two of the bolts had also been sheered off and the hub cap was missing.

I had just had purchased the tires and had them mounted. Even though it was close to closing time, Mirko checked my tire, ordered new lug nuts which arrived within ten minutes and made the truck safe for me to travel.

He also provided documentation and offered to talk to the place that I had bought the tires from.

Thank you Mirko for making a very bad situation better, I could have been seriously hurt or worse.

I strongly recommend USA brake and auto repair in Kennewick.”

“We needed tires put on, nowhere in tri cities was able to get us in. They got us in and out in less than 30 minutes, awesome customer service and low prices. Will be going back next time we need tries! They also have an adorable shop dog”

“We were on a girl's mini vacation and had troubles with breaks, went in to have it fixed. Service was great, it was also enjoyable watching the large amount of good looking men work. ?”

“I came almost in an emergency and Alex helped me. They have the tires in stock and good service. I knew it would be more difficult because it's the weekend, some places close early, but finally I took my new tires and installed them without fear of having problems on the road, thanks to Alex and his team.”