Touchstone Jewelers has been serving the Tri-Cities, WA area for over 30 years, helping to make special moments sparkle. The business carries over 25 quality designer lines at their Kennewick location, and their knowledgeable and experienced staff can help find or create the perfect piece for any occasion. Customers praise Touchstone Jewelers for their top-notch repairs, fair pricing, and amazing selection. They feel part of the "Touchstone family" and know their jewelry will be well cared for and last a lifetime. The staff is described as excellent, thoughtful, accommodating, friendly, and authentic in their care for customers. Customers appreciate the quick turnaround, with one customer's ring being resized and soldered together the next day. The business is also known for their fair pricing and beautiful selection, including vintage pieces. Overall, Touchstone Jewelers is highly recommended for their quality workmanship, great customer service, and ability to make any special moment sparkle.
Brandi and Dietra are professional ladies very helpful, informational, courteous and a joy to be around the only jewelry store I go to is Touchstone because of these lovely ladies. Your customer for life, Brenda.
January 2026
Got my engagement ring resized and had a wonderful experience! I had a ring from another establishment but was still able to get re-sized here. It only took a few days and came back fitting perfectly. 😊
October 2025
Great selection of diamond jewelry, and the staff are super friendly and helpful. I needed two gold chains repaired on a tight schedule and Diedre and Alfredo were able to get both of them done for me in less than a day. Great quality repair work. I highly recommend Touchstone which feels like a true neighborhood jewelry... read full comment
