Toyota of Tri-Cities

Auto Repair, Auto Parts
Hours: Toyota of Tri-Cities, a family-owned and operated dealership in the south east corner of Washington state, is proud to be a part of the Toyota brand and the Tri-Cities community. They offer new vehicles, parts, and service, as well as certified pre-owned Toyotas and used cars and trucks. Customers report great experiences, with staff being extremely helpful and not pushy. The finance team has been praised for their patience, answering all questions and managing to find favorable percentage rates. They have also come through in record time on urgent paperwork requests, making the entire process less stressful than expected. Even when a pre-owned car needed work, the dealership provided consistent support and checked in throughout the process, offering additional assistance. Customers have expressed excitement about their new cars, noting that sales team members went above and beyond, keeping them informed every step of the way. Some have found better vehicles than originally expected, fitting their wants and needs. The team has been described as understanding and helpful, with personal follow-ups ensuring customers are taken care of. The service department has also been noted for working as quickly as possible and saving customers funds on needed services. Many customers would highly recommend working with the team at Toyota of Tri-Cities and plan to return for future needs.

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1. Kennewick, Washington