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August 2023 by Jailyn Becerra
Giving this place a one star because I entered a section and a Karen looking (short blonde haired) worker, was showing a customer around and as I was peacefully trying to look around, the worker passed me disrespectfully, did not say excuse me and gave me a dirty look. Will not be returning.
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August 2023 by Marita W.
First time in kennewick salon and I'm so dissapointed I don't mind spending money which what happened, I pick the best that's what I thought to do my hair and the color at first is ok but my after I wash it ,it look like sh$t , since she's a recommended to me ok I give her a chance and did Keratin the very expensive one which what I said I don't mind paying but do it in the right way . I did wait for 3 half days to wash it I don't feel like I did the keratin either what in the world I can't go back cause I'm out if state vacation. But I swear to God ,I'm not gonna come back to you kennewick ulta .we all can earn back the money but TRUST nomore.
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July 2023 by emily arroyo
I love shopping there but they never help me I waited 30 minutes for them to help me but they never did so I left
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July 2023 by Christy Nguyen (Christy Content)
Great experience! I quickly built myself a basket walking into the store. I even bought the wrong shampoo and exchanged them out with the right shampoo and conditioner without any issues. Fast service and knowledgeable staff.
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July 2023 by paulinaa s
i went last week to get a foundation that matches. i’ve always had a hard time getting matched bc the shades were either too dark or orange, but i got matched here by Audrey and she did amazing, she was very patient with me. ???
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June 2023 by Stacy Rojas
Isacc was very helpful very knowledgeable will definitely be coming back when he’s working he knew the best product for me great vibes they need to ppl like him thanks ?
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June 2023 by Suzanne Johansen
I was looking to spend some money on foundation and primer but couldn't find anyone to help me. I left after looking around for 10 minutes and went to Macy's.
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May 2023 by Diana Brown
Associate in fragrance was rude and not helpful. Always a long line to check out and you have to hunt down associates to get assistance. They do have a good selection of products from low to high end.
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April 2023 by Girl from Tricities
I love the 21 days of beauty sales, ordering on their app and picking up at the store is so convenient because you get to skip the lines!
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March 2023 by Kayla Devins
Your website is garbage. I've wasted my entire morning just trying to get your website to work! Since it won't I guess I won't be shopping at Ulta. You're losing business. Good day
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January 2023 by Adam Goldsby
Staff is always helpful. Guaranteed to always find what the wife is looking for.
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December 2022 by Jamie M.
The most unwelcoming and snobby Ulta I've been into so far. Placed a pick up order of only 3 items which are not hard to find and doesn't take long to grab at all. When asking to pick it up, they said *rudely* it wasn't ready. I'm more than understanding of retail workers but these Ulta girls are severely snobby and make the store unapproachable. Works at the easiest place and still can't do what they're paid to do
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November 2022 by Edward G. Torrez Jr (Cowboyed)
Stopped by with my sweet Lady ❤️ n treated her to $150. Worth of supplies. Abit spendy but don't matter,best for the one n only...
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October 2022 by Shell Landry
I should have known better than to goin to this store after reading just a few of its horrible reviews. I would suggest getting new staff and cleaning the place up. I am never going to Kennewick ULTA again and neither will ANYONE I talk to.
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October 2022 by Rosy Z
People here follow you around like you’re stealing. I don’t like feeling unwelcomed and like I’m being watched. NOT All of us are thieves. Definitely not going here again