AutoZone Auto Parts in Kent, WA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store offers outstanding customer service, with friendly and approachable staff who go above and beyond to assist customers. One manager, Erick, was praised for his exceptional service, including helping a customer with a dead battery and seamlessly installing a replacement battery. Customers have consistently had great experiences at this AutoZone location, commending the staff's efficiency, attention to detail, and ability to make the entire process smooth and stress-free. However, some customers have noted that the staff has become less kind and more rushed in recent times, and one customer reported seeing a concerning incident in the parking lot. Overall, AutoZone Auto Parts in Kent, WA is a reliable and customer-focused retailer, providing a wide range of auto parts and excellent service to its community.
Impeccable customer service from Ken and Angie at Kent location. They helped me change out vehicle cabin filter.
February 2026
They were so nice and helped me out even though they couldn’t find me in the system
February 2026
Special thank you to Lin (sorry if I spelled it wrong) for finding the headlight I needed and replacing it for me very quickly. I appreciated the fast and helpful service :)
