BECU is a not-for-profit credit union that offers members better rates, fewer fees, and free financial guidance. Many members appreciate the competitive interest rates on loans and credit cards, with one member sharing their positive experience of consolidating a personal loan at a much lower rate. Customer service is highlighted, with staff going above and beyond to assist, as seen in a recent visit where an employee helped with a replacement card and Apple Pay verification. However, some members wish branches could handle all issues without needing to visit larger locations for bigger concerns. Overall, BECU is favored for its financial benefits and helpful staff.
Love love BECU! They have always given me the best rates & work with me for anything I need! HIGHLY RECOMMENDED!
September 2023
I just stopped in to get a. Replacement card and helped me out and CJ went above and beyond my expectations, he printed out my new card and notified me that he would call to get it verified for Apple Pay in the store so I wouldn't have to go through as much haste! Thanks CJ your awesome!!!
November 2022
I like BECU! But it would be nice if the branches could handle everything! Other than having to go all the way to Tukwila for the bigger issues!
