Chico's is a women's clothing store that offers a curated collection of chic and unique women's clothing, jewelry, and accessories. The boutique features Style Experts, skilled associates who provide outfitting advice, fashion tips and tricks, and previews of new collections, all complimentary. Customers praise the exceptional customer service, with one shopper's sister-in-law, a choosy dresser, finding the staff helpful in finding items she liked. The clothing is described as well-made and long-lasting, with new styles arriving every few weeks and previous styles going on sale. However, one customer had a less positive experience, finding the customer service brisk and unwelcoming, and not receiving assistance or a bag for their purchase.
The customer service here is exceptional! My sister-in-law shopped there recently, and frankly, she is very choosy about her clothes, but that didn't faze the ladies. They went out of their way to find things she might like. The clothing seemed good. Will go check it out myself sometime. Thank you, Kent Station Chico's!!
April 2024
Wonderful customer service! Clothes are very well made and last a long time. New styles arrive every few weeks and previous styles go on sale so watch on-line and you can get some terrific bargains.
February 2024
I found a great shirt that I purchased to pick up at a local store. Customer Service was brisk and unwelcoming. I walked out with my blouse wrapped in tissue paper. I wasn’t offered a bag or asked if I needed assistance with anything else. Not a great look.
