General Transmission & Repair is a family-owned and locally operated auto repair business serving Kent and the surrounding Seattle Metro area. It has been in business for decades, with owners noted for their extensive experience. Customers consistently describe the team as great people and a pleasure to work with. The owners are highlighted for being very clear with quotes and information, providing clear expectations, and treating people respectfully. They are focused on customer service, with honesty and a feeling of care for the community frequently mentioned. Communication is a priority, as they call to ask permission and fill customers in on progress. The business is praised for doing work to the highest standards. Many reviews commend the fair price and timely service, noting the owners worked hard to solve problems efficiently. Expertise is emphasized, with one customer noting a complex transmission issue was fixed without unnecessary work. The atmosphere is welcoming for everyone, with specific mention that single women did not feel treated differently. Customers express strong trust, stating they would return for any future transmission problems and would confidently recommend the business to family and friends.
General Transmission is the very best place to get transmission repair. They repair and service transmissions correctly there and are affordable. They go above and beyond. Will be very happy having your transmission serviced or repaired at General Transmission!
January 2026
Not only did General Transmission do an excellent job rebuilding my transmission, Mark made a house call to follow up on the repair. These guys are the best.
November 2025
They, and especially Mark, are very knowledgeable and professional . I feel confident the work was done right and will last a long time. You do not leave every repair shop with that confidence. Communication was good, explanations of cost and options were thorough. Good shop with a good owner.
