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“Haley, the Manager, was fanaminal!!! IF I would have met her before today, I would STILL BE A T-MOBILE CUSTOMER!!! T-Mobile has been Pi$$ing me off for over a year. Made the decision to change to Consumer Cellular because OF THE ONGOING FRUSTRATIONS WITH T-MOBILE. Then, I was told I needed to go to a store, was recommened to go to this store in Kent.
HALEY TOOK GREAT CARE OF ME, AS I SAID, IF I HAD MET HALEY BEFORE I MADE THE SWITCH I WOULD STILL BE WITH T-MOBILE.
If you are a T-Mobile customer, don't use the T-Life app, don't call 611, go right DIRECTLY TO THE KENT STORE AND HALEY AND HER TEAM, WILL TAKE GREAT CARE OF YOU!!!
HALEY IS THE BEST!!!!”
“I want to thank Derrick Brown (field service technician) for quickly helping us restore internet service. He was early, explained everything, taught me a litter bit about fiber and fixed everything promptly. He is a fabulous human being and another reason I love Sonic!!!”
“Thank you for always accommodating my needs. I seem to crack my screen cover every other month. RAY is always there, and super helpful. It’s a delight to see him. 5 stars. ⭐️”
“This was my first time in this store and I was greeted and assisted in under 10 minutes on a busy Saturday. Jassem was incredibly helpful and quick to take care of my question. Saved me $30/mo on my bill and doubled my internet speed! He was super friendly and I appreciate everything he did to help me.”
“The Person who Helped Me through the process to Resolve things was Very Good 👍🏾😊 She is a Asset to your company and a Pleasure to deal with 😁”
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“When my iPhone met its sudden end, I headed over to AT&T the very next day to get a new one. Jasmine, store manager, made the entire process easy and fun. She is kind, funny, professional, and personable. What a gem! I will return here for future service and products.”