“10/10! Jayla and Isaiah assisted me with a phone issue I’ve been having for ages. Jayla really took her time not only to help me but to help me understand the policies that were directly affecting me. I have transferred from years with verizon over to AT&T and Jayla is the reason!! I’ve referred family and friends who’ve had just as good of an experience with her and the store in general. I recommend asking for them for good service :)”
“Last night (12-23-23) I dropped my phone and the screen was completely destroyed, went in on Christmas Eve and they fixed it literally under 15 mins.They were very nice and even threw in a free cleaning and screen protector.100% happy and recommend going there for any kind of electronic needs.”
“Andrea did great. She handled our challenging requests and constant mind changes without emotion. She's awesome. Her ability to switch from English to Spanish is impressive. Great job multi tasking and keeping business flowing.”
“This is the best Metro by T-Mobile location I have been to.I was in the search of a new cell phone for my son. I found one at the Metro by T-Mobile dealer at Westfield Southcenter and was ready to finalize the transaction, until I saw charges for my $49 phone go to nearly $200. I understand there's a new line activation fee and prepayment of the first month's service, but when I saw a case and screen protector that I didn't ask for added to my total, I started asking questions. When they declined to remove the case and screen protector, I walked out.I found they weren't the only dealer that automatically adds unwanted accessories to a purchase, either.I called Metro by T-Mobile on Washington Ave. N, and to see if they had a particular device in stock, and they said they did. Having that "used car salesman" feeling with my experience at the mall, I was cautious at first. To my surprise, they were very friendly and honest! They told me about available cases and screen protectors, but it wasn't a requirement to purchase the device at the advertised price. I walked out with the phone we wanted in my hand, and they even gave my son a lollipop!I am so impressed with their honesty and transparency, I plan to revisit this store to switch my service to Metro by T-Mobile, even though I have no complaints with my current provider.This location deserves nothing less than 5 stars. Great service, honest, and an outstanding experience!”
“My family and I just switched to t-mobile. The team at this location worked hard on getting us the best deals on our new plan new 15s and we had trade ins so needless to say a complicated order thank you guys!!”
“My phone was shut off even though I paid in advance, and from the second I walked in to find out why, Francisco was available, quickly responded, and had my phone turned back on within minutes and I was out the door. Thanks Amigo, great job.”
“If you need help, go see Uriel. He has helped us from the time first time we got our phones and has continued to help us with our business account. Uriel was able to calm my husband when he gets fustrated and that can be hard to do at times. If we're ever in need of a new phone or make changes, we will go see Uriel.”
“Brandon, who assisted me, was incredibly helpful and friendly. Highly recommended was really helpful. I had bad experiences from the past. But he went step by step and resolved the issue. He stayed late to help us out. I recommend anybody to him. Thanks for all your help!”
“Honestly an amazing experience, when you need good customer service and good deals ask for Guillermo. It's like talking to a friend who gives you honest opinions and only wants whats best for you.”
“Went in with a T-Mobile phone on a family plan, stood around struggling for bout an hour with trying to get help and authorization to Port my number from my primary to Boost. Liz, the associate was very patient and kind, and helped out with so much. She was absolutely the light of my adventures to Boost Mobile. Left, happily, with a new phone and a wonderful phone plan thanks to her.”
10AM - 6:30PM
10700 SE 208th St #103, Kent
Mobile Phones
“The lady at store was friendly, but don’t come here if you have a Samsung galaxy phone (like me) that needs to be repaired because they only fix the iPhones. I hope this helps.”
10AM - 7PM
230 Washington Ave S, Kent
Mobile Phones
“The women at this location are amazing!! They have excellent customer service and are eager to help any customers problem. There is location closer to my house that I used for years but their terrible attitudes and them constantly not having an answer brought me here. Thank you ladies!?”
“100% recommend this store,my wife's phone couldnt be charged,this Guys helped me clean and then it worked well,my phone doesnt work early this morning ,I cant go work,so this Guys helped me very easy ,work fine right now,I dont need cost money and save time,really appricate it,that is professional and kindly”
“The sales person Joel at the Kent Station location in Washington was very helpful yesterday when I purchased the S24 Ultra and was even more helpful when I came back today because the phone had touch screen issues that couldn't be resolved by doing a factory reset. He did a little more troubleshooting but it ended needing to be replaced. He quickly got a replacement an i was on my way out to enjoy the rest of my day.”
“These girls are always so friendly and last time I was in let me know that when I switched my plan over the phone they did not include something that was promised by the supervisor at the call center. Good lookin out ladies, thank you!!”
“Been to this Target location many times. Like shopping here since it has a great selection of items on sale and on regular retails prices. Whatever I need, I can usually find them here if I am shopping at a Target store.Parking is pretty easy outside. A lot of spaces to park your car at.Reasonable prices for certain items. Good to earn reward money to spend and order ahead of time on the Mobile App as well.It can get pretty crowded, though. Have visited a few times when there were tons of people, which was a bit stressful since people were everywhere. Every aisle you went, there was somebody browsing around.A Starbucks is available to get drinks at, too.”
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“Jim here is amazing! Very patient and helpful! Answered all questions and met all purchase requests that other stores weren’t able to accomplish. See Jim if you come to this store!”