NAPA Auto Parts is a renowned auto parts retailer with over 100 years of experience in the industry. With 6,000+ stores and 18,000+ NAPA Auto Care centers nationwide, they are dedicated to providing quality parts, professional tools, aftermarket accessories, and car care products to automotive technicians, aspiring mechanics, and everyday drivers. Customers in the greater Kent, WA area have praised the knowledgeable and understanding staff, who are always willing to help even those without a mechanical background. The store is well-stocked, and customers feel confident in their purchases, as the staff ensures they get the right part every time. Customers have also highlighted the excellent customer service, with staff members like Logan and Blake going above and beyond to assist them quickly and efficiently. NAPA Auto Parts offers a convenient Ship-to-Home option and a rewards program, making it the go-to destination for all automotive needs.
Not sure which location I'm reviewing, but I'm always impressed with the knowledge and service at Napa
March 2024
They really helped last visit helping me find an inexpensive wrench which I ended up not needing. Very helpful. They are not too busy. They aren't trying to upsell you. I've been going there for twenty years. We must have ten shops in a few square miles.
September 2023
I went to two other places before stop here. They are very knowledgeable and understanding to someone who isn’t a mechanic.