O'Reilly Auto Parts Store #2503 in Kent, Washington, offers a wide range of auto parts, tools, and accessories. Located at 10105 Southeast 256th Street, the store provides helpful services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the store's ability to resurface brake rotors and the availability of a free Loaner Tool program, which requires a refundable deposit. The staff is known for being friendly, knowledgeable, and professional, making shopping a positive experience. Many reviews highlight the excellent customer service provided by specific staff members, especially one named Stephen, who is praised for his friendliness, knowledge, and dedication. Customers feel comfortable and confident asking for his help, often requesting to speak with him during visits. His professionalism and helpful attitude stand out as a reason for loyal patronage. Customers also mention that the store staff successfully find the correct parts, offer fair prices, and install items like taillights and batteries efficiently. Unlike other auto parts stores that may be pushy or dismissive, this location is noted for its respectful and helpful service. Overall, O'Reilly in Kent is highly recommended for its friendly staff, quality service, and comprehensive auto parts offerings, making it a trusted choice for local vehicle needs.
Great experience The staff was very friendly and knowledgeable. They helped me quickly find the right part for my car and explained everything clearly. Excellent customer service, fair prices, and fast checkout. Definitely my go-to place for auto parts. Highly recommend!
January 2026
James and Karina were very helpful this morning, they were able to diagnose my vehicles issue and suggest ways to fix it. Overall very welcome and friendly even early in the morning.
September 2025
Been going to this particular location off and on since it was a schucks as usual the service is great
