Pep Boys in Kent, formerly Elliott Tire and Service Auto, offers a wide range of car services including auto repair, oil changes, new and discount tires, brakes, battery replacements, inspections, and towing. With over 100 years of experience, their ASE certified mechanics are dedicated to helping customers get back on the road quickly, often with same-day service. Customers praise the friendly and helpful staff, especially highlighting the personable front counter team and the helpfulness of staff members like Tony. The shop is known for honest, transparent service, with staff explaining needed work clearly and making customers feel comfortable, even those who are unfamiliar with cars. Many reviews mention easy appointment scheduling and prompt service, with some customers noting that they feel confident returning for future repairs. Overall, Pep Boys in Kent provides quality work and excellent customer service in a welcoming environment.
