Public Storage in Kent offers a convenient and hassle-free storage experience. Reserving a space is free, with no commitment required, and customers can use the online eRental option to skip the counter and go straight to their unit. The staff provides personalized attention, with Nikki and Candace praised for their exceptional customer service. Nikki, in particular, is described as extremely professional, patient, and knowledgeable, making the entire process smooth and stress-free. Customers appreciate her calm demeanor, genuine care for their needs, and willingness to go the extra mile, even when the office was about to close. Overall, Public Storage in Kent is a reliable and customer-focused storage solution.
Nikki was so helpful. She made me move out process smooth and simple. Thank you. Candace over the phone was also really helpful. Thank you ladies 😊
June 2025
Nikki has an absolutely contagious attitude, and she knew who I was as soon as I walked in the door👏🏽 She’s very intelligent and resourceful, I needed that. Thanks again Nikki!
May 2025
I was not told that the office closed at 2:00, and it was 2:00, the lady helped me anyway, I got my unit, are was very professional, she courteous, I'm glad I chose that storage business
