Public Storage in Kent offers a convenient and well-maintained storage facility with a friendly and helpful staff. Customers appreciate the clean exterior and interior of the units, along with the ease of reserving a space online without any commitment. The staff, especially employees like Audra and Chariesse, go above and beyond to assist customers, providing quick responses and excellent customer service. Audra is noted for her friendliness, professionalism, and willingness to help customers find the right storage options, even helping with additional units and offering advice for future moves. One customer mentioned how the staff's support made a difficult situation easier, especially when dealing with injuries and needing to move their belongings. Overall, the facility is praised for its customer care, cleanliness, and the personal attention that has been a hallmark for nearly 50 years. Visitors find this location a neighborhood-friendly choice for their storage needs.
It's a very clean and tidy place. Customer service is excellent. Audra is the person who helped me and she is very kind, explains everything very well and clearly, and is always very interested in serving you well and helping you in everything. 10 out of 10 👍
May 2025
Norma is a very professional and nice person to work with.
April 2025
So far so good especially with the app on the phone
