Public Storage in Kent offers a convenient and well-maintained storage facility with a friendly and helpful staff. Customers appreciate the clean exterior and interior of the units, along with the ease of reserving a space online without any commitment. The staff, especially employees like Audra and Chariesse, go above and beyond to assist customers, providing quick responses and excellent customer service. Audra is noted for her friendliness, professionalism, and willingness to help customers find the right storage options, even helping with additional units and offering advice for future moves. One customer mentioned how the staff's support made a difficult situation easier, especially when dealing with injuries and needing to move their belongings. Overall, the facility is praised for its customer care, cleanliness, and the personal attention that has been a hallmark for nearly 50 years. Visitors find this location a neighborhood-friendly choice for their storage needs.
Great friendly staff that are very helpful and will call you back. Always clean grounds and well maintained.
August 2026
I love the way the staff treats their customers; this time, they made it easier. It’s quick now, unlike before. When returning, they accommodate you as if the staff are outside the premises; you don’t have to go to the office and inform them that you are returning the rental trailer. It's fast and convenient.
June 2026
It’s all clean and the office Lady Black Lady is quite nice happy with me and other people I noticed the Lot kept clean Driving to my blog keep it up and safety thank you