Public Storage in Kent offers convenient storage solutions with a focus on customer satisfaction. Customers can easily find storage units nearby and reserve them for free without any commitment. The location provides an online eRental option, allowing customers to skip the counter and move straight into their units when ready. The staff, especially employees like Kiki and Mychelle, receive high praise for their professionalism, friendly attitude, and excellent customer service. Kiki is noted for being calm, relatable, authentic, and having a positive attitude, making the experience enjoyable and memorable. Customers describe her as having a great smile and a helpful nature, going above and beyond to assist. Mychelle is appreciated for her caring, patient, and helpful approach, especially during sensitive situations. Overall, the team at this Public Storage location is dedicated to providing a smooth, friendly, and personalized experience, making it a trusted choice for storage needs in the neighborhood.
The lady was very nice and help full I'm a disabled vet and she made easy for me I will buy storage here anytime
June 2025
Cassidy was so friendly when I ran into her yesterday. I was at my unit when she was making her rounds cleaning, and she checked on me and introduced herself as the new manager. I had some concerns and she answered all of my questions and didn’t rush me. Thank you Cassidy!
September 2024
Great service on the phone and in person at the facility.
