Safeway is a grocery store located at 13101 SE Kent-Kangley Rd in Kent, WA. It is described as a top notch chain and a convenient neighborhood store. The store offers a bakery with customizable cakes and cupcakes, a deli with party trays, and a butcher-block with an assortment of meat and seafood, including sushi in select locations. The produce department is full of fresh fruits and vegetables. Services include Grocery Delivery, DriveUp & Go™, and an Order Ahead pick-up service for bakery items. The floral department features exclusive designs. Many staff members are noted for being polite, helpful, and friendly, with specific praise for exceptional, above and beyond customer service in the produce section. The store is generally clean and well-stocked, open early in the morning. However, some concerns are raised about management. These include items like cookies, milk, and cheeses being found on shelves past their expiration dates despite complaints. The store has undergone rearranging, possibly due to shoplifting, and can seem understaffed. A further issue noted is that management turns a blind eye to people bringing non-service dogs into the store, which some customers feel is inappropriate for a food-selling environment.
