Smith Brothers Farms is a family-owned dairy producer located in the Kent Valley, serving the Puget Sound area for over 90 years. Established in 1920, the farm has grown into one of the largest independent retail dairies in the region, delivering fresh milk and various Northwest products to over 50,000 homes weekly. Customers appreciate the reliable service and quality products, especially the delicious strawberry milk and local brands like Taco Time. While many customers have enjoyed their experience, some have faced challenges with delivery and customer service. Issues such as inconsistent availability of staple items like heavy cream and difficulties in the cancellation process have been noted. Some customers have reported a lack of communication when cancelling their accounts, leading to feelings of being "ghosted." However, others found the cancellation process straightforward and appreciated the friendly and helpful support staff. Overall, Smith Brothers Farms is celebrated for its commitment to quality dairy and local products, though there are areas for improvement, particularly in communication and product availability.
? ? I absolutely ❤️LOVE❤️ ?Smith Bros. Farms? ?strawberry milk? ?It's the best? ☀️Thanks for the seasonal bliss.☀️
September 2024
So frustrating. We have been using them for years but recently theyalways s seem to run out of heavy cream which we order on a weekly basis. I am glad they have diversified on their products buy they should stick to make sure they have the basics for their customers. Arrgh
August 2024
We absolutely love this service. It's great for the staple foods, and we have never had an issue with the service or products. Also a huge fan of the local brands, especially the Taco Time products!
