Sound Credit Union in Kent is a highly regarded credit union known for its friendly staff and excellent customer service. Members appreciate the variety of services offered, including free checking accounts, auto loans, business loans, and high-yield savings accounts. The branch is conveniently located on Kent-Kingley Rd., with free parking and a nearby park, making it accessible for all. Customers have praised the staff for their professionalism, kindness, and willingness to help. Many have highlighted the exceptional service provided by team members, such as Luchia M. and Alexandra Cruz-Motan, who go above and beyond to ensure a smooth account setup and provide thorough explanations of options. Experiences at the Kent branch are consistently positive, with members noting quick service and a welcoming atmosphere. Overall, Sound Credit Union stands out for its commitment to community and member satisfaction, making it a trusted choice for banking needs in Kent.
Went in looking for a debt consolidation loan, walked out with a new credit card. Luchia M. pointed out the advantage (lower interest rate on balance transfers). Five star service all the way!
February 2024
Amazing service with luchia, she was very helpful ! Great experience with her.
February 2024
Alexandra Cruz-Motan is fantastic and helped me set up a brand new account here. Explained all the different options thoroughly, answered all my questions with expertise and gave me a tote bag!! So helpful & I was in and out in less than 15 minutes. She is fantastic:)!
