WaFd Bank in Kent is noted for its great and caring staff who provide excellent customer service. Reviewers highlight employees who are intentional with their work, offer straightforward help, and go above and beyond, especially during times of financial hardship or personal change. Customers express gratitude for the bank's support through difficult periods and for staff who walk them through processes with care. The bank is appreciated for having customers' backs and for its positive impact on the community.
