February 2018 by NK O
Ed you're fantastic help but the glasses and frames I purchased, fell apart 6 months after purchase. And after 2 warranty replacements I was out of luck. Sorry Zenni is my go to spot now, made in Germany for 1/2 the price of Costco.
December 2017 by Kristin Pederson
I had a great experience picking out my glasses and working with the optometrist on fit and options. She was k owledgablw and willing to make suggestions on style and fit.
October 2017 by Yamparunner
They gave my son the completely wrong pair of glasses..opposite prescription. He didn't complain, and it probably messed up his whole school since he couldn't see.
They were also mistaken about when a prescription expired.
They did not offer to replace lenses that were supposed to under warrantee.
They ARE cheap, but service is unreliable.
August 2017 by Lizzy Ford
When I broke my glasses in half the other day, I called the optical department. Tom cheerfully answered and got incredibly excited when he looked up my account and noticed that the glasses I bought a year ago came in two days ago. He put them on hold and when I got there both he and Carla took my old lenses and put them into a new frame. This whole in-store process only took about 10 minutes! Wonderful service!
February 2017 by Ahmad Salama
Worst experience ever for the eye exam.; Jamie was unprofessional and not paying attention to the patient during the exam....very bad and will never recommend it or comeback.