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June 2025 by Ethan
Very nice lady that helped me and it was super easy to return item
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June 2025 by Mauricio Diaz
I need to share this review because reviews are far to be good and the people attending me (4X the last two months) have been really good.
I like their services and willingness to help.
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May 2025 by Jane Y
Rude and unprofessional.
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May 2025 by Kayla S.
Ronda was kind, quick, informative, and efficient! Will definitely return for future needs.
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May 2025 by Jeff Savage
Awful customer service! Make the trip to the Redmond FedEx Office Print & Ship! You’ll be relieved!
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March 2025 by N C
Just like the other reviews, rude elderly lady in the front. I cannot confirm if she is racist but possibly. Maybe avoid this location if you can help it
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February 2025 by Juan Miranda
Please dont go here. Staff is rude and racist. If I could give 1 star I would. This was the worst place I have been. My wife and I came to print just 1 thing. We were told to go the self service area by this really rude old lady. System is SUPER slow, we tried to send the email around 10 times each in different emails and never went thru. Not only that I got charged 10 dollars for just trying to print, they had the option to use dropbox and Microsoft cloud but none worked so we went to a computer only to realize they not only overcharge by minute but also they really slow. 3 different people came in and this lady ask if they needed help but NEVER offered helped to us. Even seeing that we were there struggling. When they all left, this lady and another old man who works there they were talking bad about the people that just came in. As we were leaving we where looking for an envelope next to them and still they didn't asked if we needed helped or told us anything when we left .
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February 2025 by Prashanth Kotte
The staff member was unhelpful and displayed a dismissive attitude when I requested assistance with creating a prepaid shipping label. They curtly stated that the store only offered printing services and asked me to contact 1-800 number.
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December 2024 by Leigh McGill
Impossible to speak with a human over the phone. It just hangs up on you.
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December 2024 by Jeremy S.
Just awful. Worse than the dmv and we all know how bad that is
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December 2024 by Emily S
Rude staff. I saw your kiosk, I let you know I don't want to use it as politely as I could manage given the attitude I received -- I've had better interactions with a toddler mid-tantrum.
If I ever have to endure going to FedEx again (because it will never be voluntarily,) I'll drive out of my way to not go here.
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November 2024 by Victoria P
Brought my prepaid return to this location.
The lady in the office asked me about the content of the box and refused to accept it because the box had signs of water damage.
Well, they didn’t question it before it was delivered to me in this condition and I was shipping it back in n the same box.
Honestly, I didn’t even notice it as the inside of the box was fine.
Brought it to a different location and no questions were asked.
Will avoid this shipping location.
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November 2024 by Kyle McKee
The customer service here gets worse every time. Fully committing to using Pony Express down the street.
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October 2024 by X Ellen树
Joe was very helpful!!
Better than USPS.
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August 2024 by David Berry
Ronda did a great job on my phone trade in shipping. Thanks!