Mattress Firm Kirkland Totem Lake is a highly recommended mattress store that offers exceptional customer service and a wide selection of high-quality mattresses. The store's Sleep Experts® are committed to helping customers find the perfect mattress for their needs, with over 200 hours of training to provide a complete sleep solution. Customers have had wonderful experiences shopping at this Mattress Firm location, praising the knowledgeable and friendly staff, such as Levi and Vincent, who listen to their criteria and guide them through the selection process. The delivery process is also described as easy and convenient. The store offers a variety of top brands, including Sealy, Tempur-Pedic, Serta, and Sleepys, at the best value. Customers appreciate the lack of pressure to purchase and the high quality of the products available. Customers have also highlighted the exceptional service provided by the store's manager, Don, who is described as a real expert on mattresses, knowledgeable about manufacturing and materials, and willing to go the extra mile to find the perfect solution for customers with specific medical needs. Overall, Mattress Firm Kirkland Totem Lake is a highly recommended destination for those seeking a personalized and satisfying mattress-shopping experience.
Jerry was super helpful with finding the right mattress and was very knowledgeable. He was able to get us a great price and even jumped through some hoops on the phone with another store to be able to get it delivered over in Montana! Great experience!
July 2026
Vincent was super helpful with narrowing down what we wanted to buy. Thank you for the help.
June 2026
Jerry was great, he helped us figure out what bed worked for us within our budget. Never pushy, very friendly. Thanks for helping us jerry!
