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April 2022 by Nana C
I walked in at 5:50 PM 10 minutes before closing. The blond lady who seem to be the manager or the owner I don’t know. She was training a cashier when I entered. She came up to me and said “we’re closing in 10 minutes” I said OK and kept shopping. Then she walked over and started walking next to me. I felt so uncomfortable. I had so many items to pick up and I literally wasn’t able to grab much because I was literally rushed out of the store. And I still left a few minutes before closing. Bad business! Not coming again. ?
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April 2022 by Ryann Piper
I think her name was Kayla, super friendly red head. She was unbelievablu helpful today when I had questions about what type of proctucts I could use to get the quality I wanted and safe for my hair. As well as techniques for dying my hair. Thanks for the help!!!
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December 2021 by Sheila Singleton
I had a very bad shopping experience. I stopped in to by a few supplies. The salesperson galled me throughout the store. Stood right next to me as I felt very intimidated. I was not able to decided on my purchase because I definitely aware of her presence standing next to as I picked up different items. I had over tow hundred dollars worth of items when I got to the counter because of my experience I decided to only buy one item in came in for. I did notice two others customers were allowed to shop without a escort. I will not be spending any more money at this store although I have shop at this particular Sally's fir 27 years.
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December 2021 by A Law
Staff is friendly and helpful. The store is always clean and if they don’t have a product they do their best to find an alternative.
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August 2021 by Aeon Williams
I've always had great experiences with customer service and product selection at this location. Most recently, I was looking for a nice green after a failed attempt and the employee that day was SUPER helpful, this neon Manic Panic was the perfect shade and I wish I knew her name to give proper credit :) definitely my favorite Sally's to shop at.
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July 2021 by Bridgette
I had a bad hair experience at a salon so I was looking for a little higher end box dye to correct it. The two ladies who were working were so smart, nice, and informative. Based on their suggestions I bought the appropriate dye and developer. My hair looks so much better, they saved my summer. Cannot give high enough praises
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April 2021 by TomatoTime
They have a huge selection of fun colored hair dye in addition to more mainstream colors. I have dyed my hair for 15+ years and always end up coming to this store. The staff is always more than happy to help and are knowledgeable about the product they offer. If you like to change your look often it is worth it to get a membership due to the discounts.
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April 2021 by Kendal Borison
Best customer service out this location, lynnwood and Marysville. Professional and helpful employees!
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April 2021 by Bridgette Salas
I had a bad hair experience at a salon so I was looking for a little higher ends box dye to correct it. The two ladies who were working were so smart, nice, and informative. Based on their suggestions I bought the appropriate die and tear. My hair looks so much better, they saved my summer. Cannot give high enough praises
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October 2020 by Level 7 Reviewer
Nice customer service. Wide selection.
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September 2020 by Milana Tyler
Since it's still risky going to salon, DIY is the best options. This store has many great products.
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June 2020 by Linda W.
ordered many products on line and only received 1/3 of the ordered items. Customer service phone lines disconnect you immediately upon hitting the correct prompt. Sent multiple emails, no response except an email requesting a product review. if you hit #1 on the review, it will not submit!. This is one horrid business and no customer service. Would never recommend this business to any friend.
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May 2020 by Samantha Huston
I wanted to bleach and dye my hair for the first time and the person I called to setup my pickup order was super helpful about my situation and what I wanted to accomplish. They recommended a product I didn't know existed and it worked out much better for first time bleaching my hair. They also handled me calling back and wanting to add more things to my order very nicely. I really appreciate that they're there right now and are so patient! I will definitely be coming back to this location. :)
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March 2020 by Eva M.
I've heard of Sally Beauty Supply for a long time, but this is my first time going into one, excluding a clearance store which seems to have a bit of everything. I honestly don't know what to expect. I've heard of them primarily for professional hair dye supplies. This location, though modest in size, doesn't disappoint when it comes to hair dye. Holy moly. It's a full aisle of them and a separate aisle of hair products, shampoos, etc. on top of that. They have nail products, too. So maybe in summary, they supply to anyone in the beauty business. The cashier greeted me nicely. I wasn't looking for anything but found a couple of nail tools that looked useful. She didn't know enough about them to give an opinion. I wasn't too disappointed over that as they were inexpensive, but others might. I'm not sure what the return policy is, but I would definitely check before buying anything more costly.
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February 2020 by Habana Cuba
Nice people good costumer service. I asked about a product and the girl knew how to explain everything about the product, which is very difficult to see in the sellers, if I recommend this store. I had a very good experience ?