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“This location was extremely helpful. They were able to fix all the other problems at the Redmond location created.Only thing I would recommend is making sure you reach out to your customers via a telephone call if you guys are going to change any reservations, trucks, locations or anything. Not to send out automated text messages for matters like that.”
“There was an issue with our truck, but it was communicated to us beforehand and a discount was issued. Truck ran smoothly and the staff was helpful. Service was slow due to a lot of customers and not many workers, but that’s not a deal breaker for me. Just plan ahead of time when arriving to pick up/drop off.”
“They gave great advice about a trailer so that I could decide if it was worth getting a hitch and such installed. Very courteous and in the end helped me decide it wasn't a good idea for my small car.”
“The office/store always smells like cigarette smoke which makes the experience a bit worse. The equipment was phenomenal though! It's very rare that I rent a truck that's this clean and modern and such. Truck drove and handled like a dream! The stairs built into the backside of the bed were very helpful for getting in and out of the bed. The self return site was NOT very user friendly. The picture taking and odometer entry verification sections were the least user friendly parts. At first the odometer kept including the placeholder zeros which initially charged me for driving 3,760 miles instead of the 78 I actually drove... Tip: if this happens to you, ignore the zeros and enter your odometer reading then move the cursor to just behind the last zeros and then you can finally delete them and be billed correctly! Pricing varies WILDLY within a hyper-local area! Kirkland Way Storage was $57.95 for 24 hts where as Kirkland U-Haul a mile up the road was nearly 50% cheaper!!! at $31.95! That's absurd! I only accidentally discovered this when I clicked the wrong location to restart my reservation online.”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“Judi was absolutely wonderful. We had to quickly turn part of our house into a nursing area and were able to very quickly find exactly what we needed. Judi walked us through the whole process and made it really easy for us. Super company. Thank You.”