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March 2024 by Elise Wright
Ordered a label ahead of time and showed my label to the employee to scan who told me “that’s not the kind you scan.”I was confused. I checked my label. Everything seemed to be correct on my end. I waited in line again. He tried scanning my label this time, but couldn’t get it to work. He told me to brighten my screen, I did. He couldn’t get it. It honestly seemed like a faulty scanner. He scanned it once more and said “It won’t work.” And tried to send me on my way.I had already paid for this label.“You could try typing in the number or get someone else to help.” I suggested.He looked up at me like he was mentally wringing my neck. “It’s a problem with your phone. You’ll have to take it up with them.”Eventually the label worked. It did print for him. But he slapped it on my box and threw my box in the in and glared at me as I left. Not nice. I won’t be coming back.
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February 2024 by tsitsi mugodzeri
The staff there are very friendly and very helpful
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February 2024 by David Turchin
Roger at UPS store #1576 was extremely friendly, professional and knowledgeable. He solved a complicated problem in less than 3 minutes, and gave me sound advice on how to send a package that is extremely important to me. I will choose UPS over FedEx for the rest of my life!- Dave
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December 2023 by Hao W
Dude treat me like a thief when I was tring to pick up package on behalf of my girlfriend (we are on the same address, she can't get out because she's right after surgery, I got her disable parking permit and ID).0 empahy.
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December 2023 by Aleksei Miliakov
This is definitely one of the best UPS stores in US.Staff always friendly and helpful.
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December 2023 by Jerry haper
I miss two young male managers. They were so genuine and kind to all customers. The new Caucasian male(age of 40’s?) and young female staffs are not kind and friendly specially to other race.
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December 2023 by Rajesh Mukherjee
Very good customer serviceBetter than the one at Juanita beach.
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November 2023 by Alex Bozov
The staff all were so knowledgeable, kind, and helpful! Will never go back to post office if I don’t have to!
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July 2023 by K
Wow, incredibly patient and nice folks here. I came in with a crazy confusing weirdly shaped return and they helped me sort it out and pack up super throughly!Best package center I’ve ever been too!! I wish I remember the guys name — he was a driver for UPS before so he was able to help me sort out how to mail my return.
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June 2023 by Jacqueline Schneider
I had a wonderful experience with Melissa and Mark at the Kirkland UPS store this week. I don’t typically leave reviews, but I was so impressed by how kind, helpful, and joyful they were! I caught them right before closing at the very end of their day, and they still had such amazing attitudes. I commented on how great they were to work with and Mark said that Melissa was the manager and she creates such a great environment for their store and leads by example. There should be more people working in UPS stores like these two!
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May 2023 by Jacqueline Ablao
I had a wonderful experience with Melissa and Mark at the Kirkland UPS store this week. I don’t typically leave reviews, but I was so impressed by how kind, helpful, and joyful they were! I caught them right before closing at the very end of their day, and they still had such amazing attitudes. I commented on how great they were to work with and Mark said that Melissa was the manager and she creates such a great environment for their store and leads by example. There should be more people working in UPS stores like these two!
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May 2023 by Ben S
my new go to ups store in kirkland, very professional and easy to work with
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May 2023 by Malia K.
Fast, friendly, and extremely helpful staff. I brought in two gigantic foam backed posters for shipping that are a non-standard size. The team, including David and Travis, quickly came up with some creative solutions, explaining my options and the cost of each. They work with you to problem solve. This family owned UPS store is in a great location in downtown Kirkland with ample parking.
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March 2023 by p lenee Hicks
I just had the best experience at this store! I'm a mobile notary and I had arrived after the final pickup for air delivery (it is Saturday). The driver had arrived early and I just missed him by 5 minutes. They called and made him come back so that my documents would arrive on time! I'll never forget this! David and Mark and Travis are amazing! They know their music trivia too!
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March 2023 by Matt Brunner
Great store! Fast and prompt especially the notary services available here.
