The UPS Store #1576in Kirkland offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated store is conveniently located next to a baseball park, Taco Delmar, and Sterling Bank. Customers have praised the friendly, professional, and knowledgeable staff at the store. One customer, Dave, had a complicated problem solved in less than 3 minutes by the staff, who also provided sound advice on sending an important package. Another customer, however, noted a change in the store's management and staff, stating that the new Caucasian male (in his 40s) and young female staff were not as kind and friendly, especially to customers of other races. Despite this, the store has received positive reviews from other customers. One customer was impressed by the staff's patience and helpfulness in sorting out a confusing and weirdly shaped return. Another customer, who visited the store just before closing, was amazed by the kind, helpful, and joyful attitudes of the manager, Melissa, and her colleague, Mark, who created a great environment and led by example.
