Wheel & Rim Repairs in Kirkland, WA

“Amazing, Amazing, AMAZING. Cannot say enough good things! From wheel repair on my JDM imported (used / vintage) wheels to powder coating project wheels for car restoration...

Every job done on time and as quoted - these guys are professional, capable and just awesome to work with. If you have a need do not hesitate to use / consider them!”

“Bob is a fair and honest mechanic. I do my own suspension work but take my trucks into here afterwards to (1) make sure everything is back in alignment, and (2) check my work. He even gave me recommendations for lifting my GX470, which saved me a potential headache.

I recommend dropping your vehicle off, then walking down the street for some coffee at 203° Fahrenheit.”

“They did a great job. They matched the color perfectly and worked out the scratch really well while fixing a previous attempt by a different dealer. Really nice and professional. I'm taking my other car there shortly”

“Walk-in for tire repair, done in 2 hours even that was a busy day. Received complimentary tire repair which was a surprise. Will come back for future business if any.”

“Overall reason for rating: Friendly, quick service. Initial price point is good (will determine further once I’ve had the car a few months/drive it more on the new tires). Clean facilities.

Date: Thursday June 19th, 2025
Vehicle: 2014 Toyota Prius C
Service received: Four new tires, balance, mounting, alignment
Employees interacted with: Camden, Hunter (2)
Product: Yokohama GTX All Seasons (70k tread rating)
Total Time: 1.5 hours
Total spent: $831.65

Context:
Over the last 15 years or so I’ve been a pretty loyal Les Schwab customer. I decided to try a different tire service provider after learning that Les Schwab sold out to private equity in 2020. I’m pointing this out because it wasn’t a bad experience with Les Schwab that encouraged this change. Les Schwab also pushes their own tire brands and you have to ask special order for a name brand (at least that is my most recent experience with them). Additionally, I wanted to state that this was my first experience with Discount Tire and my first time using a Yokohama product. Camden, the employee who helped me at Discount Tire was polite and professional and I appreciated his kind and efficient help.

Experience:
I walked into the Totem Lake Discount Tire around 10:30am Thursday morning, my plan was to discuss tire options and prices. I had to wait only about five minutes to be addressed.
The associate I was met with was Camden, I explained I was looking for an estimate and was interested in Michelin or Bridgestone tires specifically. Camden got my car information and looked up the tire options. He then introduced himself with a friendly handshake walked out with me to my car to scan my tires with some fancy doo-dad. He then asked me a few questions about what I was looking for from a new tire (comfort, fuel economy, winter performance etc).

Camden suggested I take a look at the Yokohama’s based on my criteria and showed me on his computer their rating. I asked him if we can compare the Michelin and Bridgestone options. Camden did pull up Bridgestone to compare to the Yokohama and the Bridgestone was nearly $300 more expensive for the full service than the Yokohama set. They also had the Yokohama in stock and could perform the service immediately. While I didn’t know much about Yokohama as a brand they had a good warranty and I agreed to buy them and Camden quoted me around one hour to complete the service (this was about 10:45am and he let me know the service would be complete around 11:45am). My car’s service was completed per the app at 11:43am (they text you a link).

Reflection:
It was clear to me that Camden wanted me to buy the Yokohama tires over the Bridgestone even though the Yokohama tires were less expensive. He even had a personal anecdote that he had them on his own car and likes them. My guess was that Yokohama has a deal with Discount Tire and I confirmed this after the fact after a little bit of digging online. I did share a concern with Camden during our options discussion of receiving tires already two years old in the past to which he let me know they don’t have much control over that as the manufacturer makes them in batches. I checked the tires I had bought and three of them were dated the first week of 2025 and one of them was dated the 32nd week of 2024. So they were not part of the same batch. I don’t think that matters much, but is interesting. I also did my own tire pressure check and they were all four set to around 33psi which is within range. (I used a JACO tire pressure gauge found to be highly accurate per Project Farm on YouTube).”

“A long standing Kirkland business who has serviced our family’s cars for 3 generations. Easy to get an appointment, fast service, great prices and, best of all, they are a family owned business who treats everyone like their favorite neighbor.”