“Great experience every time I come here. The store is always clean and well organized, and the staff are friendly and helpful. The checkout process is usually fast even when it’s busy. I also love the quality of their products and the great prices, especially on bulk items. Definitely one of my favorite places to shop!”
“Special thanks to Mariechelle at the Kirkland Tire Center for going above and beyond with my Interstate battery warranty claim. She was knowledgeable, patient, and incredibly helpful throughout the process. 5 stars go directly to her for outstanding customer service.
My overall experience is 4/5 because of the warranty process itself. Costco does not offer battery installation, so customers must remove and reinstall the battery themselves. For warranty claims, the battery must also be removed and brought into the warehouse for testing. In my case, the battery failed after only 4.5 months, and although it was covered under warranty, I still paid about $20 plus tax for the replacement.
Mariechelle made an otherwise frustrating experience much smoother. Thank you!”
“Great place to get gas after shopping at Costco. Unlike other Costco gas stations I like this layout because it's farther away from the store and doesn't have as much car and human traffic. I also don't have to wait as long as at other gas stations. It's also right off of I-405 so it's convenient. Now if only gas prices would come down. $4.99 at Costco means it's too expensive! Drive safe everyone.”