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September 2023 by Jeremy hamilton
Horrible customer service, 4 people working behind the counter. And ONLY 1 other person in the bank is getting helped. They refused to add my wife to my bank account because it takes to long. Just need a debit card and to put her as an authorized user. And they said they didn't have enough time. I closed my account. Going to find a place that actually tacks care of there customer ? DONT OPEN AN ACCOUNT HERE. worst customer service I have ever had. Refuse to helm me.
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June 2023 by James Panello
The teller Stephanie was very pleasant as always she did exactly what I expected form her ? ?
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June 2023 by Robert Snow
Like cheers, they always know my name, very personable, makes my day
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June 2023 by Stan Salvatto
Credit Union is doing an outstanding job and everybody is so friendly. Great place to keep money safe
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April 2023 by George Pete
Ms. Claire Lenoir provided professional services and patient understanding care to an old lady this day. I am greatful.
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March 2023 by Marie Flores
Carime was awesome! Very helpful.....we would never leave ACU.
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February 2023 by Tina G
Kynslie Gustin Is a very patient and knowledgeable person! She took all the time I needed to finalize my transaction and also helped me out with the use of your automated services, Kudos to Kynslie!
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December 2022 by Sabrina
SERVICE HAS ALWAYS BEEN GREAT AT ALL BRANCHES IN THE LACEY, FORT LEWIS TO LAKEWOOD AREAS.
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October 2022 by Rainy
Kaleb was super patient and helpful; he took the time to help me set up my extra accounts and was professional, courteous, and informative, and made the experience both easy and painless. This is the best bank I’ve ever used by far (humans on the phone!!), but it’s the amazing staff like Kaleb that make it so wonderful! Thanks!!!
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August 2022 by michelle
Kaleb at Lacey is absolutely a fabulous and personable person! ACU needs to hire more people like him! Good job Kaleb!
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August 2022 by GinaNina SeveeR
Lacey Branch is ???. Great experience, especially on a Saturday. shout out to Caitlin B. and Melissa S.
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August 2022 by William Quenga
Very friendly and knowledgeable employees that they make my visit enjoyable.
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July 2022 by John Reilly
ACU is a very good bank to work with especially good to have mortgage and checking in 1 bank to pay down mortgage.
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March 2022 by Martin Navor
I bank at the Lacey ACU and have established great rapport with all the tellers. I would like to thank all of them for their assistance wherever I need their assistance. They are awesome people thank you for servicing me and my family.
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March 2022 by Earthtone Exteriors LLC
The staff at Lacey Hawks Prairie branch makes ACU our favorite credit union. Always the best service and care, with both personal and business banking. Maxey, Melissa and the whole team here take great care of us.
