AutoZone on Pacific Ave in Lacey, WA is a leading retailer of auto parts, maintenance items, and car accessories. Customers often report good experiences, finding cheap parts at a good price and usually having what they need in stock. The employees are frequently described as friendly, helpful, and knowledgeable, with many going above and beyond to assist with testing batteries, installing parts, and helping find the right items. This fantastic customer service makes stressful situations go smoothly and quickly. While most employees are very helpful to the best of their ability, experiences can vary, and it is suggested to get tools elsewhere. Overall, the store is highly recommended by many.