Express Storage in Lacey, Washington, offers excellent self-storage solutions for those in the surrounding areas, including Olympia, Tumwater, Yelm, and Lakewood. This facility is a great option for storing outdoor activity equipment, as it is conveniently located near lakes and state parks. Customers appreciate the 24-hour access, allowing them to load and unload belongings at any time. The store manager, Alec Haag, receives high praise for his exceptional service and friendly demeanor. He provides helpful tours of the facility and answers all questions regarding U-Haul rentals and storage units. Many reviews highlight the friendly office staff, who are welcoming, knowledgeable, and eager to assist with packing supplies and moving needs. While some mention that the facility is a bit older, the outstanding customer service makes up for it. Express Storage is open seven days a week, ensuring that customers can get help whenever needed. Overall, this location is recommended for anyone seeking reliable storage options and friendly service.
Alec is the absolute best! I go to this location strictly because of his exceptional customer service. I have a home staging company and so am in there multiple times a week and he is so helpful and goes above and beyond!
April 2026
Quick easy dropoff, helpful knowledgeable staff. Franklin was very knowledgeable in customer relations and ensured we were kept company while the truck was being checked in.
February 2026
Staff was very helpful and service was quick. Franklin is the absolute best!
