Firestone Complete Auto Care in Lacey, WA, has been helping neighbors since 1926, offering a wide range of vehicle services. Customers praise the store for its professional, friendly, and courteous staff who go above and beyond to assist. The team is known for handling emergencies quickly, such as flat tire repairs, with prompt service even on busy days. They are honest about necessary repairs, providing clear explanations and advice, like how to reset tire sensors, which customers appreciate. The staff demonstrates expertise in fixing issues efficiently, whether it’s a tire replacement, wheel repair, or an engine concern. Many reviews mention the staff’s kindness, honesty, and willingness to take time to ensure problems are fully resolved. The store offers affordable prices and quality tires, with some customers noting that they left feeling confident and satisfied with the service received. The team’s attention to detail and customer care often lead to high recommendations and repeat visits. Overall, Firestone in Lacey is recognized as a trusted auto care shop that delivers reliable, quick, and friendly service, making it a go-to place for maintenance, repairs, and tire needs.
Brandyn and Donta really did help me a lot with my jeep and made sure me and my little guy were leaving safe. We had to wait awhile and they helped entertain my three year old as my jeep was getting worked on. I would recommend this place to anyone. 😊
June 2025
Had an mergency flat on the side of the road and took my wheel to firestone for a replacement. Store only had 30minutes before closing but Donovan took care of me up at the desk and Justin knocked it out right away! Great team of professionals that are there for you! Highly recommend
June 2025
Brandyn P is a real G. Fixed my tires up real good
