Petco is a health and wellness company focused on improving the lives of pets and pet parents. The Lacey store offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Their services include full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and positive dog training classes. Customers can enjoy savings with online pickup or repeat delivery. Many reviews highlight wonderful and amazing staff who are friendly, helpful, and willing to go the extra mile. Specific employees are praised for being outgoing, gentle, and efficient, handling anxious or wild pets with ease and calmness. Customer service is often described as superb, with staff ensuring customers get what they need. The premium care program helps customers save money, and groomers are noted as being nice. However, some reviews note that the store is often not staffed enough, with workers unavailable or hard to find. Customers frequently report not being asked if they need help, having to wait a long time for service, or sometimes walking out. Prices are sometimes seen as overpriced, and there is a sense the place might be poorly managed compared to other big-name stores. Yet, once finally helped, things go smoothly.
Less clutter and I will definitely give 4 but the fish tanks were real cloudy.
April 2025
Looking for car sick medicine for puppy thay didn't have any options.they had some awesome Camilians
June 2024
When I need pet supplies, this is my go-to store. I love the open concept, which makes navigating through the store a breeze. They have a fantastic section for cats available for adoption, which I appreciate. Their pet grooming services are also excellent. Overall, it's my favorite place to shop for pet essentials.
