Public Storage in Lacey offers a free and commitment-free reservation process for finding the perfect storage space. Customers can choose an online eRental to skip the counter and go straight to their unit, while also receiving the personal attention the business has provided for nearly 50 years. The facility is described as clean and in good shape. Reviews consistently highlight the friendly and helpful staff, with multiple mentions of a stellar and fantastic manager who provides super fast, painless, and incredibly nice service. This staff member is noted for being very helpful with all questions and needs, offering clear information and helpful tips, including how easy it is to change unit sizes. The overall experience is reported as seamless and great, with the app being easy to use and the price being right. Many customers state they will always use this location and highly recommend it for reliable storage solutions.
Jeff was awesome and very helpful. He should get a raise.
September 2025
Elena and Sue were both great with their customer service. If you need help or any accommodations they are your go to. Thank you for your support, hospitality and best of luck!
August 2025
Brought my trailer in on a Saturday Jeff helped me with everything it was a super fast and painless interaction clearly stated everything i needed to know ill alway use this location
