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“I have been a client of Mountain View for many years. The care my animals have received during some very serious illnesses has been exemplary. The staff is very professional and caring, I highly recommend every chance I get!”
“I have nothing but amazing things to say about All the staff with Banfield I have been going there for over 10 years straight they are all so cool, and they always treat my animals like it’s their pets.”
“It's a bit pricey here like any other vet really but they took good care of my fur babies. Just wish it wasn't an arm and a leg for shots. I wish people did their jobs right and helped others because they love to do it instead of making money. I know that sounds stupid but I believe in a better world, we would help each other out cause of the kindness of our hearts rather then making the devils lettuce to stay afloat in life.”
“The doctors listen and show great empathy to both your pet and you. They do not recommend procedures that they feel are unwarranted. I thought my dog was overdue for a dental cleaning, but I sighed with relief when the doctor said, "Not yet. Clara's teeth and gums look great!"”
7:30AM - 5:30PM
4411 Lacey Blvd SE, Lacey
Veterinarians
“I was originally worried about taking my cat here because his appointment was drop off only, and he’s only ever been around me but my sister told me that he did very well and the staff was so nice! Thankful to this place for taking good care of my frijol!!”
“Thank you Dr Bauer ? Dahmer is feeling his joy juice and is in his Zen place and we are taking all the funny photos of him during this time. Thank you for always being so sweet to our cats Dr Bauer, especially our spicy ? Dahmer. ALSO Thank you to the tech that always works with Dahmer and brings him out. I always space getting her name . She is a pleasure and always sweet and I want to say thank you to her for always being so kind.”
““Wanted to drop a note to say Robert was really helpful the first the other day when my wife and I stopped by the store. Super professional and knowledgeable on your products. Count on me as a repeat customer from now on as long as I can find Robert!””
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“Prior to appointment: I requested an appointment and completed the physical history survey all through their website. It took a couple weeks to get a call back. The website communicates that they process appointment requests in the order of when received, so when they call, I recommend not missing the call or getting back to them ASAP.
Scheduling: this was straight forward, they call and you hash out scheduling. Leading up to the appointment many reminders were sent, via email and text, according to my preferences selected when I did the online survey.
Appointment: in my case, with what I wanted out of this appointment for my dog, i’m extremely satisfied. The provider did a thorough review before determining what medications to prescribe, they checked in with me throughout the assessment to ask questions about my dogs history as well as to answer any questions I had or to clarify things I wasn’t understanding. Once the provider completed their portion I was informed of their findings and the discharge plan.
Post-appointment: once payment was handled I opted to receive the receipt via email, they provided a printed copy of the discharge plan and one was emailed as well.
**Solid communication throughout, friendly staff, and informative regarding my dog’s issues.”