Westlake Ace Hardware is a friendly, helpful, and community-focused store that offers a wide selection of products, including a large garden section. The staff is known for being knowledgeable, courteous, and eager to assist customers with their projects. Customers often praise employees like Nadia and Michael for their positive attitude and willingness to go above and beyond in helping locate items and answering questions. The store provides a pleasant shopping experience, with many customers noting that staff genuinely care about helping and making their day better. However, some customers have experienced issues with the store’s online inventory, which is often inaccurate and can hinder getting projects done efficiently. Despite this, the store's personal service and helpful staff outweigh these inconveniences. Parking is ample, making visits convenient. Overall, Westlake Ace Hardware stands out as a helpful, welcoming place to find quality products and receive expert advice, making it a preferred alternative to larger chain stores.
