Chase Bank has a friendly and professional team that provides helpful service for various banking needs. Customers appreciate the quick and polite assistance they receive, often with staff going out of their way to be kind. The staff is described as patient, compassionate, and understanding, especially in difficult situations like dealing with a deceased relative’s account. However, some customers are dissatisfied with the seven-day hold on personal check deposits from family members, feeling that a three-day hold would be better. Overall, the bank is viewed as a good place for banking, with staff who are helpful and courteous.
Great local team I have worked with for trusts and other banking needs. Always friendly, patient, professional and helpful.
November 2023
Robin and Scott at this branch have been a great help with all of our accounts. They are responsive and personable.
September 2022
I recently had to deal with my deceased brother's account and Robin was amazing. Compassionate, friendly, and professional. Thank you for making a hard time easier.
